Privacy policy

1. Introduction

This Privacy Policy (the “Policy”) describes how Micropower Group AB including all wholly owned companies that are part of its group of companies (“Micropower”, “we”, “us” or “our”), at the address Gullhallavägen 29, SE–352 50, Växjö Sweden processes your personal data.

We are responsible for the processing of your personal data as described in the Policy in the capacity of data controller. If you would like to know more about our processing of your personal data, you are welcome to contact us, e.g., via the address above or via our email address: info@micropower-group.com.

It is important to us that you feel comfortable with how we process your personal data, and we therefore ask you to read through this Policy, which we may update from time to time. If we make changes to the Policy, the new version will apply from the time it is published on our website https://micropower-group.com/privacy-policy.

 

2. The scope of this Policy

The Policy covers our processing of personal data collected by Micropower through several different channels, such as websites, social media, direct contact with Micropower or at events and fairs. We may combine personal data collected in one way (e.g., a website) with personal data collected in another way (e.g., trade fairs, customer meetings).

 

3. How we collect your personal data

We obtain your personal data directly from you when you:
(a) Enter into an agreement with us, place an order through our website or make a request relating to one of our products or services;
(b) Use our websites and systems;
(c) Share or use your social media profile to contact us;
(d) Sign up with us to receive our newsletter or otherwise digital marketing;
(e) Engage with one of our sales representatives, professional affairs liaisons or customer service; or
(f) Attend offline meetings, such as an event or fair.

4. How we process your personal data

We only process your personal data to the extent permitted in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (the “GDPR”). This means inter alia that we need to have a legal basis for the purposes for our processing your personal data, which in our context generally means one of the following legal bases.

Performance of a contract – the processing is necessary in order for us to provide you with our services or otherwise perform a contract between us (this applies if you conduct your business in a sole proprietorship), or to take steps at your request prior to entering into a contract.

If you are acting on behalf of someone else, e.g. in the capacity of representative of a company (which usually is the case), our processing is carried out with reference to our legitimate interest balanced against your interests or fundamental rights or freedoms, where our legitimate interest is to conclude and perform the contract with the company you represent.

 
Performance of legal obligations – the processing is necessary in order to fulfil our legal obligations according to law or other statutes that we are subject to, or if we are subject to orders or decisions by courts or authorities, which require us to process your personal data.

Legitimate interests – the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, provided that they are not overridden by your interests or fundamental rights or freedoms (in which case the processing would not be allowed).

Below, we explain more about the categories of personal data we process, for what purposes we process them and what legal bases we rely on when processing your personal data, including for how long we store your personal data.

When entering into an agreement with Micropower, either directly or as a representative of the legal entity which is entering into the agreement, we will process your personal data to:

• Verify your identity, personal information, contact numbers and your position at the company you represent;

• Provide you with information that is necessary for us to enter into the agreement and fulfil Micropower’s contractual obligations;
• Make a risk analysis to properly manage any identified risks and prevent frauds; and
• Carry through the financial transaction connected to the purchase of a Micropower product or service.

To continuously be able to fulfil our contractual obligations we will further process your personal data to manage our relationship with you.

The personal data that we process: 

• Personal information, including name, date of birth, social security number;
• Contact information, including invoice and delivery address, e-mail address, phone number;
• Professional information, your position at the company you represent;
• Payment information, including invoice details and bank accounts;
• Financial information, including credits, debts or negative payment history;
• Historical information; including previous purchases, payment and credit history, server activities in the GET Fleet Management System, service contacts; and
• Device information, including IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.

Our legal basis for processing: 
Performance of a contract or legitimate interest; when it is necessary to process your personal data as a part of entering into and performing a contract:

(i) between you and Micropower, we base our processing on the contract; and
(ii) between the legal entity you are a representative of and Micropower, we base our processing on legitimate interest.

How we share and transfer your data:

To fulfil our undertakings to customers or stakeholders, we may share personal data with third parties including our:

• Micropower affiliates;
• Suppliers and sub-suppliers;
• Retailers and distributors; and
• IT-suppliers.

You will find more information regarding how we transfer personal data under section 8 below.

How long we keep your data: 

4.2 Charger and battery data

What we do and why: 
To enable us to provide the batteries and charges and related services and to improve our products and services.

• Contact information, including invoice and delivery address, e-mail address, phone number; and
• Charger and battery data, including operational data from batteries and chargers and the geographic location that are uploaded to the GET Fleet Management System by you. The geographic location is uploaded by you using OpenStreet Maps.

Performance of a contract or legitimate interest; when it is necessary to process your personal data as a part of entering into and performing a contract:

(iii) between you and Micropower, we base our processing on the contract; and
(iv) between the legal entity you are a representative of and Micropower, we base our processing on legitimate interest.

To fulfil our undertakings to customers or stakeholders, we may share personal data with third parties including our:

• Micropower affiliates;
• Suppliers and sub-suppliers;
• Retailers and distributors; and
• IT-suppliers.

You will find more information regarding how we transfer personal data under section 8 below.

How long we keep your data:
We will keep your personal data as long as we have a contractual relationship with you or the company you represent, and for a period of two (2) years after such contract or relationship has ended or when we receive information that the company you represent has appointed a new representative.

4.3 When you contact Micropower

What we do and why: 
If you contact us for service or support, we will use your personal data in order to properly respond to your requests and help you in an effective manner.

For this purpose, we may be required to process personal data relating to your purchase of a product or service from Micropower. We will only process such personal data that is relevant in connection to your specific request.

• Personal information, including name, date of birth, social security number;
• Contact information, including invoice and delivery address, e-mail address, phone number;
• Professional information, your position at the company you represent;
• Payment information, including invoice details and bank accounts;
• Historical information; including previous purchases, payment and credit history, server activities in the GET Fleet Management System, service contacts;
• Device information, including IP address, language settings, browser settings, time zone, operating system, platform and screen resolution;
• Geographic location, your location when engaging in any of Micropower’s systems; and
• Charger and battery data, including operational data from batteries and chargers that are uploaded to the GET Fleet Management System by you.

 
Our legal basis for processing:
Performance of a contract or legitimate interest; when it is necessary to process your personal data as a part of entering into and performing a contract:
(i) between you and Micropower, we base our processing on the contract; and
(ii) between the legal entity you are a representative of and Micropower, we base our processing on legitimate interest.

Legitimate interest; if you contact Micropower without any connection to an agreement with us, we will base our processing of your personal data on legitimate interest, where our legitimate interest is to respond to the requests and questions you have communicated to us.

How we share and transfer your data:
To fulfil our undertakings to you as a customer, we may share personal data with third parties including our;

• Micropower affiliates;
• Suppliers and sub-suppliers;
• Retailers and distributors; and
• IT-suppliers.

You will find more information regarding how we transfer personal data under section 8 below.

How long we keep your data:
We will keep your personal data as long as we have a contractual relationship with you and for a period of two (2) years after such contract has ended. Where our processing is based on legitimate interest, we will keep your personal data for as long as our communications in the matter is on-going and for a period of one (1) year after.

This means that we might use information connected to your purchases of, or interest you have shown in, our products or services.

The personal data that we process:
• Personal information, including name, date of birth, social security number;
• Contact information, including invoice and delivery address, e-mail address, phone number;
• Professional information, your position at the company you represent;
• Payment information, including invoice details and bank accounts;
• Financial information, including credits, debts or negative payment history;
• Historical information; including previous purchases, payment and credit history, server activities in the GET Fleet Management System, service contacts;
• Device information, including IP address, language settings, browser settings, time zone, operating system, platform and screen resolution;
• Geographic location, your location when engaging in any of Micropower’s systems; and
• Charger and battery data, including operational data from batteries and chargers that are uploaded to the GET Fleet Management System by you.

 
Our legal basis for processing:
Legitimate interest; where our legitimate interest is to improve our products and services, to enable us to make our customer experience more effective and to develop our business.

How we share and transfer your data:
To fulfil our undertakings to you as a customer, we may share personal data with third parties including our;

• Micropower affiliates;
• Suppliers and sub-suppliers;
• Retailers and distributors; and
• IT-suppliers.

You will find more information regarding how we transfer personal data under section 8 below.

How long we keep your data:
We will keep your personal data as long as we have a contractual relationship or a business relation with you and for a period of two (2) years after.

4.5 Marketing activities

What we do and why: 
We may use your personal data to send our newsletter to you or otherwise contact you directly for marketing purposes.

 
We may adjust the material you receive in accordance with what we think you prefer, based on your former contacts with Micropower and information we have gathered through the analytic tools we use. However, you may always use the included opt-out procedure if you no longer want to receive our communications.

We are also active on social media, such as LinkedIn to showcase our products, services and solutions. If you contact us directly via social media, we may use your personal data to respond to you.

• Personal information, including name, date of birth, social security number;
• Contact information, including invoice and delivery address, e-mail address, phone number;
• Professional information, your position at the company you represent;
• Geographic location, your location when engaging in any of Micropower’s systems;
• Historical information; including previous purchases, payment and credit history, server activities in the GET Fleet Management System, service contacts; and
• Preferential products and services, including information regarding products or services you have bought or shown interest in.

Our legal basis for processing:
Legitimate interest, wherein it is our legitimate interest to be able to market ourselves and our services.

 
How we share and transfer your personal data:

To enable marketing communication, we may share personal data with third parties including our;
• Micropower affiliates;
• IT-suppliers; and
• Google Analytics as a provider of analytic tools.

When we share personal data with Google Analytics as a provider of analytic tools, it is possible that personal data will be transferred to the USA.
You will find more information regarding how we transfer personal data under section 8 below.

How long we keep your personal data:
We process and keep your information for a period of twelve (12) months. You can “opt-out” of receiving the marketing messages at any time. A procedure for “opt-out” is included in every marketing message.

5. Additional processing purposes

In addition to the processing purposes listed above, we may be required to process personal data for additional purposes. This might be to tell you about changes to our terms, conditions and policies or to share personal data with authorities, if we are required to do so by law or with your consent.

We may also be required to keep certain personal data for longer periods of time e.g., to be able to establish, exercise, and/or defend against legal claims. We will generally process such personal data for ten (10) years from creation or for the time necessary to fulfil the purpose in the relevant case. This processing of your personal data is based on our legitimate interest of establishing and/or defending legal claims.

 
Additionally, we may also be required to process personal data to comply with legal obligations e.g., relating to bookkeeping or tax legislation, or if we are ordered to process personal data (including disclosing it) by a competent court or government authority.

 

6. Analytic tools

We use Google Analytics, and similar tools (as specified in our Cookie Policy) that enable, among other things, the tracking of your activities when you use our website. These tools will be used to improve the functions and user experience of our website, as well as build a profile of your interests and show you relevant adverts on other websites. They are based on uniquely identifying your browser and internet device. More information regarding what specific tools we use, and which data they collect is further specified in our Cookie Policy.

7. Safeguards

We have taken measures to ensure that your personal data is handled in a safe way. For example, access to systems where personal data is stored is limited to our employees and service providers who require it in the course of their duties. Such parties are informed of the importance of maintaining security and confidentiality in relation to the personal data we process. We maintain appropriate safeguards and security standards to protect your personal data against unauthorized access, disclosure or misuse. We also monitor our systems to discover vulnerabilities.

8. Third country transfers

We strive to always process your personal data within the EU or EEA. However, if a third country transfer is described in the tables under section 3 above, we will transfer your personal data, in accordance with the following.

When transferring personal data to our Micropower affiliates who are located in a country outside the EU or EEA. Such transfers will be governed by an intragroup data sharing agreement based on Standard Contractual Clauses approved by the EU Commission or other mechanisms, recognized or approved by the relevant authorities from time to time. The agreement ensures that the intragroup transfer will fulfil the standards contained in European data privacy laws (including the GDPR) and that you as a data subjects have your personal data safeguarded and rights provided for, no matter where within Micropower’s group of companies your personal data is processed.

We may also use IT-providers located outside of EU or EEA, in accordance with what is described in the tables under section 3 above. In such cases, we are responsible for ensuring that the transfer is made in accordance with applicable data protection legislation before it occurs, e.g. by ensuring that the country in which the recipient is located ensures an adequate level of data protection according to the European Commission, or by ensuring appropriate safeguards based on the use of standard contractual clauses that the European Commission has adopted and other appropriate measures to safeguard your rights and freedoms.

 
You may access a list of the countries that the European Commission has decided provide an adequate level of data protection here.

You may access the European Commission’s standard contractual clauses at here.

The countries outside the EU/EEA to which we or our suppliers currently transfer personal data are: The United States and China.

For more information about transfers, please contact privacy@micropower.se.

9. Your rights

In this section we describe your rights as a data subject. You can exercise them by contacting us using the contact information at the end of this document. Please note that not all rights listed below are absolute and there are exemptions which can be valid. Your rights are the following:

9.1 Right of access

You have the right upon request to get a copy of your personal data which we process and to get complementary information regarding our processing of your personal data.

 

9.2 Right of rectification

You have the right to have your personal data rectified and/or complemented if they are wrong and/or incomplete.

 

9.3 Right to erasure

You have the right to request that we erase your personal data without undue delay in the following circumstances: (i) the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) you withdraw your consent on which the processing is based (if applicable) and there is no other legal ground for the processing; (iii) you object to our processing of personal data, and we do not have any overriding legitimate grounds for the processing; (iv) the processed personal data is unlawfully processed; or (v) the processed personal data has to be erased for compliance with legal obligations.

 

9.4 Right to restriction

You have the right to restrict the processing of your personal data in the following circumstances: (i) you contest the accuracy of the personal data during a period enabling us to verify the accuracy of such data; (ii) the processing is unlawful, and you oppose erasure of the personal data and request restriction instead; (iii) the personal data is no longer needed for the purposes of the processing, but are necessary for you for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing of the personal data, pending the verification whether our legitimate grounds for our processing override your interests, rights and freedoms.

 
9.5 Right to data portability

If your personal data has been provided by you and our processing of your personal data is based on your consent or on the performance of a contract with you, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format in order to transmit these to another service provider where it would be technically feasible and can be carried out by automated means.

9.6 Right to object

You have the general right to object to our processing of your personal data when it is based on our legitimate interest. If you object and we believe that we may still process your personal data, we must demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

9.7 Right to object to direct marketing

You have the right to at any time object to processing which is done for the purpose of direct marketing. If you object to such processing, we will no longer process your data for such purposes.

 
10. Complaints to the supervisory authority

The data protection authority in Sweden is ‘Integritetsskyddsmyndigheten’. If you believe that our processing is performed in breach of applicable data protection legislation, we encourage you in first-hand to contact us in order for us to oversee your complaints. You may at any time also file a complaint with the supervisory authority in Sweden, or with your local supervisory authority in the EU member state where you are located. You can find contact details to each local supervisory authority by visiting this link.

11. Contact us

If you have any questions regarding Micropower Group’s processing of personal data or want to exercise any your data subject rights, please contact us via our contact information found below:

Micropower Group AB, Gulhallavägen 20, SE–352 50, Växjö Sweden

E-mail: info@micropower-group.com